"They tell the truth on your issue whether you actually need it or can wait it off."
A customer brought in a 2012 F-250 diesel with emissions trouble — the kind of job that can run into real money. Justin called a few hours later: fixed, $167. As the customer put it, they could easily have told him it was far worse and he'd never have known the difference.
Another was stranded in a Dallas intersection in 101° heat and called five minutes before closing. Justin found a tow truck and kept the shop open two hours past close to get the car inside.
A third had a maddening electrical fault in the instrument cluster. It took a lot of testing to trace it to a wire — and they took that diagnostic time off the bill. Across 527 reviews, the names that come up most are Justin, Joe, and Ashley.